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UNDERSTANDING BEHAVIOURS

Healthcare Institute of Australia > UNDERSTANDING BEHAVIOURS

Course Type

CET

Course Duration

4 Hours

Delivery Type

Online
/ Face-to-Face

Course Description

No behavior management strategy is universally effective. As a care worker, handling the emotional, physical and mental demands of clients can be challenging.

Handling a range of emotional, physical and mental related demands can be made easier by taking the time to get to know how to deal with these issues in a calm and relaxed manner.

This course includes the following topics:

  • Monitoring individuals
  • Responding to behaviours
  • De-escalation

 

Call us now to register your interest on  1300 656 693

Who is the target group?

  • Learning how to manage and resolve conflict is a key skill for anyone who works in a team, communicates directly with consumers or has a supervisory or managerial role in the health sector.
  • Resolving interpersonal conflict can be very empowering and should be a part of everyone’s professional development goals.
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Aged-Care_understanding-behaviours
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