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Complaints Management

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Description

This course is to identify and cluster different type of complaints. Student will be exposed to how to priorities different complaints based on its urgency and provided immediate problem-solving ability that cater for individual staff and company’s best interest.

Course Type: CET Course

Who is the target group?

Students who are working or seeking work in the community sector
Support Worker

There is no pre-work required as the full training day allows you to meet all the training requirements.

Call us now to register your interest on 1300 656 693

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