Course Description
This course is focused on a care manager role, you will assist the care team with setting goals for quality assurance and best practices. This specialised course will provide you with the ability to assess and screen clients in relations to medical processes, while working alongside advocates and families.
Industry:
If you work within a healthcare environment and require the skills and knowledge to for the Care Manager Role this is the course for you.
This course includes the following topics:
This course will provide the skills and knowledge needed for the care manager role including the following topics:
General units which cover both industries
- Roles and responsibilities of people employed in aged care and disability services, legal and regulatory framework, funded programs in Australia, managing conflicts of interest, advocacy
- Development of individualised care assessment and care plans – understanding needs, goals and preferences, reviews
- Clinical care and governance, service agreements, cultural competency
- Code of conduct, managing complaints, mandatory reporting requirements, financial management
- Safety and Risk Assessment practices
Aged Care Topics:
- Australian aged care government funding and consumer access, compliance
- Supporting wellness, independence, reablement and capacity building
- Palliative care
- Elder abuse
- Introduction to dementia
NDIS Topics:
- Code of conduct and worker screening requirements, role and functions of a support coordinator, code of conduct, registration groups, proda portal introduction
- Identifying, responding to and reporting incidents of abuse or neglect
Course Outcomes
Learner will develop the skills and knowledge required to:
- Assess individuals, development of care plans and clinical care, roles and responsibilities, funding programs, managing complaints and conflicts
